What is a cookie?

A cookie is a small file that is sent to your computer or mobile phone which contains information that allows us to recognise that you have used our website before. A cookie typically contains:

  • The name of the server the cookie was sent from
  • The lifetime of the cookie
  • A unique identifier (usually a number)

Our website server sends the cookie and uses this number to recognise you when you return to a site or browse from page to page. Only the server that sends a cookie can read it, and therefore use, that cookie. This file is stored on your computer’s (or phone’s) hard drive. All websites can send a cookie to your browser if your browser settings allow it. Many websites do this to track on-line traffic flow.

Cookies can be categorised from their life span:

  • Session or temporary cookies: these cookies expire when you close your browser or when the session times out
  • Persistent or permanent cookies: these are usually stored on your hard disk and survive across multiple sessions but have a longer expiration date

When you visit an NSPCC website, the pages that you see, together with a cookie are downloaded to your device. This is a common practice on websites, because it allows website publishers to find out (amongst other things) whether the website has been visited before.

Our cookies 

Cookie title Cookie name Purpose More information
Google analytics PREF Set by Google and tracks who visits the store and from where.

persistent for a very short period.

Find out more about Google's position on privacy with regard to its analytics service

- _session_id Allows Shopify to store information about your session (referal, landing page, etc).
- _shopify_visit Used by our website provider's internal stats tracker to record the number of visits. No data held. Persistent from 30 minutes from last visit.
- _shopify_uniq Counts the number of visits to a store by a single customer. No data held. Expires midnight (relative to the visitor) of the next day.
- cart Stores information about the contents of your cart. Unique token, persistent for 2 weeks.
- _secure_session_id To maintain the session between pages in the checkout process. Unique token, sessional.
- _storefront_digest If the shop has a password, this is used to determine if the current visitor has access. Unique token, indefinite.

How to control or delete Cookies

If you do not want cookies to be stored on your PC it is possible to disable this function within your browser without affecting your navigation around the site.

In Internet Explorer, click on Tools, click on Settings, click on the Privacy tab and then use the slider bar to choose the level of privacy you want. 

In Firefox, click on Tools, click on Options, click on Privacy, click on the Cookies tab and choose your level of privacy. 

For other browsers visit allaboutcookies.org 

However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our site.

Except for essential cookies, all cookies will expire after 30 days.


Every childhood is worth fighting for